A Concierge is considered ‘the owner’s representative’ and charged with providing guests with exceptional service. In many cases, exceptional service begins with the ability to identify your most valuable clients immediately and respond to their needs intuitively. Aureus 3D allows for fast and accurate recognition of VIPs to provide a seamless luxury experience for them.
Automate your loyalty program with video face recognition.
Hotels, Casinos, and Restaurants all have affinity programs to provide extra value to their clientele and foster brand loyalty, but to really set yourself apart you need to make you clients feel like they are more than just another number. Face matching customers provides Hospitality Professionals with a unique opportunity to provide that high touch service that discriminating clients expect.
Discretely positioned cameras can inform Hosts of the imminent approach of VIP’s and give them the extra insight to be able to greet guests by name and affirm the personal relationship they want to convey. This level of care creates more loyal customers who feel appreciated for their patronage.